We aim to make sure you're happy with Journll Insights. This policy outlines our approach to refunds and cancellations to ensure transparency and fairness.
You can cancel your monthly subscription at any time. Your service will continue until the end of your current billing period, after which it will not renew.
Lifetime plans cannot be cancelled as they are one-time purchases. However, they may be eligible for a refund within the first 14 days of purchase.
Refunds are considered for the following cases:
To request a refund:
Refund requests are typically processed within 3-5 business days. Once approved, the refund may take 5-10 business days to appear on your statement, depending on your payment method and financial institution.
If you have any questions or concerns about a refund decision, please contact our support team at hello@journll.app. We're here to help and will review each case individually.
Last updated: July 16, 2025